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Send Artwork | Graphic Design | Frequently Asked Questions (FAQs)
Artwork Frequently Asked Questions
- What's the difference between Vector Based and Raster Based Graphics?
Generally speaking, there are two different categories that all art files can be placed into; Vector Based Graphics and Raster Based Graphics. Each category has its list of pros and cons along with limitations of use. Vector Based Graphics are mathematically derived and work well with spot color imaging. The beauty of Vector art is that it can be blown up any size with absolutely no distortion. Raster Based Graphics, also know as Pixel-based graphics, work great when trying to show continuous tones or shading. However, because the art is pixel based, large prints may show some distortion. Below is an exaggerated example of a Vector and Raster based file. Notice how the Vector sample has crisp lines with no "blurriness" or "stair stepping".
- What file formats do you accept?
Below is a GENERAL grid to go by when sending artwork for specific products. We understand that digital art can be confusing so give us a call at 800-257-3307 with artwork related questions.
Acceptable File Formats
| Products |
.eps/.ai | .pdf | .jpg | .psd | .tif/.gif |
- What is dpi?
Dpi refers to the number of dots or pixels per inch and is directly related to file size. A 3" x 5" photograph at 72 dpi is inferior in quality when compared to a 3" x 5" photograph at 300 dpi. If printed "to size" one might not notice the difference, but when the image is blown up, lower dpi art is immediately noticeable.
- How will my art "look" once blown up?
Image quality is directly related to image size and dpi. Decreasing dpi (while keeping the image's size constant) or increasing the image's size (while keeping dpi constant) effect print quality in a negative way. We're willing to go over any quality related questions before any artwork is submitted.
- Does my artwork need to be "full size" or can I send a scaled down version?
If sending "true" vector art, a scaled down version of the file will work just fine. With raster based files, Mediaform has the ability to "blowup" your image to size. When sending raster based images, it's important that the highest resolution file is sent.
- I'm trying to email my artwork but it keeps getting bounced back.
Most email servers limit file attachments to 10 MB. If you file is larger them 10 MB, you can upload it to our FTP site or upload it to a specified FTP site for us to download. Of course, mailing the file is always an option.
- I'm trying to upload my artwork but it won't go through
Our FTP site limits uploads at 20 MB (??????). If your file exceeds this limit, you can mail artwork to our physical address or upload it to a specified FTP site for us to download.
- Does Mediaform have clipart available for use?
At this time, all artwork needs to be provided. Mediaform offers Graphic Design for all your original ideas.

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